ICT Services (Schools) Product Portfolio

Submitted by ICT Services on Mon, 15/09/2008 - 11:52

This document is intended as an easy reference guide to the products and services available to schools through Nottinghamshire County Council ICT Services. ICT Services (Schools) provide a comprehensive range of goods and services to all schools within Nottinghamshire County Council. We offer advice and expertise specifically designed for schools; goods and services at competitive prices.

Service Desk (Schools)

The Schools Service Desk provides support during term time between

8:30-5:00 Monday to Thursday
8:30-4:30 on Fridays.

During school holidays, the service is 9:00-4:00 Monday to Friday.

Calling the Service Desk is simple, telephone 0115 8546116.

Sales and Service Support

Our Team provides competitive quotations and specifications for the supply of hardware, software, consumables and parts. Follow the links to our current catalogues to find our latest prices.

If you are planning a larger purchase or one that requires installation, our team of Specification Engineers will be happy to telephone or visit to discuss your requirements and provide expert guidance and advice. Telephone the Schools Service Desk to log a request and one of our engineers will contact you.

Support and Installation

Three teams of installation and support engineers visit schools around the county providing an onsite support and installation service. In March each year, Schools purchase the level of support required for the following 12 months. Support can vary from a basic package consisting of SIMS administration support only through to a regular scheduled visit from one of our engineers.

For more information follow the link to Management Choices 2008

Training

Our experienced trainers run SIMS training courses and seminars for School staff at County Hall and Edwinstowe House.
School staff can also take advantage of corporate training including Microsoft and ecdl training.

Please click the Training link at the top of the page or visit the training online website to find out more about the courses available, how to reserve a place and the costs.

ICT Advice

Schools requiring advice on ICT strategy and the Authority’s plans for future services, for example broadband wide-area network services and the Learning Platform (Fronter) should contact Pete Hepworth, the Service ICT Manager for schools. Services designed around this strategy include Remote Backup facility, Active Directory and wireless networking. Solutions recommended to schools by the Specification Engineers as described above are all designed to accommodate this advice. Pete Hepworth can be contacted through the Schools Service Desk on 0115 8546116