Remote Support - Dameware Installation

ICT Service (Schools) current remote support solution is Dameware. This now allows us to remotely control any workstation or laptop in school as well as Windows Vista and Windows 7 machines. You are asked to confirm the connection each time we try to remotely connect to your machine. Please do not allow connections unless you've been specifically asked by a member of ICT Services.

To Install

Please follow these simple steps:

Choose your option below and click run (or download the file and run)

Windows XP and Windows 2003

Windows Vista and Windows 7

Work through the wizard until you get a double monitor icon in your system tray

To Remove

The connection is password protected and requires your permission for a support person to connect. If, however, you would like to remove the software between support sessions thern simply run the above steps again and choose 'Remove' when the option appears.